Most answers are already in this knowledgebase. Search it first, or browse by topic. Troubleshooting has the fixes we hear about most.
The helpdesk is for Pro customers
If you have Pro and the answer isn’t here, open a ticket on our support page. Sign in with the email you bought with, and include:
- what you were trying to do
- what happened instead, with any message you saw, word for word
- your WordPress version and your versions of The Nonprofit LMS and Pro
- your theme and page builder
Screenshots help a lot.
Using the free plugin?
Start with the knowledgebase. If you’re stuck on something it doesn’t cover, use the contact page and tell us what’s missing. We use those notes to write new articles.